Versand und Lieferung
SHIPPING TIME & COSTS
- We deliver within Germany and Austria
- Shipping costs within Germany and Austria:
- Juice Club Subscriptions: 6 €
- Regular shop orders 12 €
- Delivery within 1-3 days depending on geographical location
- Delivery on Saturdays is not possible.
SHIPPING CONDITIONS
Simply select your preferred delivery day at checkout (Sunday, Monday and Tuesday are not available).
Orders placed before 12pm Monday to Wednesday can be dispatched the same day for delivery within 48 hours if you have chosen this date.
For example, if you order before 12pm on Wednesday and choose next day delivery, the order will be dispatched on Friday (Thursday in some areas).
Orders placed after 12pm on Wednesday, on Friday or over the weekend will be dispatched the following week on the day you have chosen.
We deliver within 48 hours with UPS. However, some deliveries may take 1 to 3 days due to geographical reasons.
You will receive a delivery confirmation by email and the tracking number separately from UPS.
We use special packaging that guarantees the delivery of your juice in a frozen state and that remains intact until late in the evening of the delivery day. After that, the goods must be transferred to a freezer / freezer chest.
UPS offers a signature service and you are free to use an alternative delivery address. Alternatively, you may, at your own risk, leave a note on your front door telling the delivery driver where to leave or drop off the package.
GUARANTEED FROZEN DELIVERY!
We offer guaranteed frozen delivery, provided the delivery is accepted and signed for. Please note that this service is only available in the case of an accepted delivery.
In the rare case of a delayed delivery, our frozen delivery guarantee remains on the condition that the package is accepted.